Halftime Is Evolving to Realtime

With Halftime, you decided when you needed help, and opened Siro mid-appointment to get it. Now, Halftime has evolved into Realtime, and it offers guidance proactively.

With these updates, coaching comes to you. Realtime listens to the conversation as it happens and puts one key action on your lock screen when the moment calls for one.

We made the change because customers told us they needed more of Halftime in exact moments: while presenting, handling an objection, or staying present with a customer. Our goal is to enhance real-time sales coaching and keep you in the moment, not on your phone.

What’s new: proactive guidance

• Lock-screen guidance: a next step shows on your lock screen mid-recording, so you don’t need to open Siro.
• “What do I do now?”: one next step that fits the conversation you’re in, using what Siro knows about you and your company.
• Ask Siro: ask a follow-up question when you want to go deeper.
• Simpler design: less clutter, so you get what you need fast.
• Realtime works on web and mobile, and SMS is coming soon.

When Realtime speaks up, and when it stays quiet

Record your conversation in Siro like you do today. Once Realtime has heard enough of the conversation, it suggests one action you can take now, based on what’s been said and your company’s context, and shows it on your lock screen.

It’s still available when you ask for help too. When the customer has an objection, or you have a question, open the Siro app and ask Siro a specific question about the conversation, and get answers and guidance in real time.

What to ask Realtime

Tap “What do I do now?” when you want one next step. Ask Siro when you have a specific question about the moment you’re in. These moments come from reps who used Halftime, Realtime’s earlier version:

When the close is slipping, ask “What should I say?”

A Jacuzzi rep typed exactly that after a customer decided they no longer needed the accessible shower they’d been pricing for their uncle. Siro pointed the sales rep to call out the shower’s long-term value against the cost of assisted living, and the sales rep sold the job.

When a competitor comes up: “They’re getting other quotes. What should I lead with?”

A client told a designer selling window treatments mid-presentation that they were getting two more quotes. The designer stepped out and got what to lead with: the company’s value and what sets their products apart. They went back in and closed the deal.

When an objection lands, “How do I answer this objection?”

A finance manager’s customer said their brother was a Subaru mechanic, so why buy a service contract? He asked for help mid-deal, got a reframe on what the contract covers that one mechanic can’t, and closed the deal.

At a planned pause, “How am I doing?”

One enrollment rep checks in at the same points in every interview: after discovery, before the tour, and before the financial aid conversation, to make sure conversations are on track.

Preset questions are also in the menu, so you can tap one instead of typing.

Already on Siro? Start your next recording and keep an eye on your lock screen. Or, if you’re new to Siro, book a demo to see Realtime in action.

FAQ

What is Realtime?

Realtime is Siro’s real-time AI sales coaching for in-person sales teams. It gives reps guidance during the appointment instead of after it. It evolved from Halftime.

Who is Realtime for?

Salespeople who sell face to face, in a customer’s home or on a showroom floor.

How does real-time sales coaching work in Siro?

Record the appointment in Siro like you do today. Realtime suggests a next step when the conversation calls for one. Once Siro has started transcribing, you can also tap “What do I do now?” on the recording or ask Siro a question.

Is Realtime a voice in the rep’s ear?

No. Guidance shows on screen, so the conversation keeps going without interruption.

When can my team use Realtime?

Now. Realtime is available to every Siro customer.