Siro records every admissions interview, campus tour and call, in person or online, checks each one against what advisors must and must never say, and coaches every advisor, so more students start with the right expectations.
28:40 · Realtime
Book the financial aid appointment
Scorecard
21/25Notes
Admissions advisors
Feedback after every interview and follow-ups written
Admissions directors
Coach every advisor without sitting in on every interview
Compliance and executive leaders
Know what's said in every interview at every campus
Observations, secret shoppers and spot-checked calls show you a small share of interviews, in person, by phone or online. Without the rest, compliance and coaching are guesswork, on a decision that shapes a student's next several years.
Directors sit in when they can, and advisors interview differently when someone's in the room.
Every interview is recorded and scored, so directors see how advisors really interview, not how they do with a director watching.
A paid actor visits one campus at random, so compliance sees a staged conversation, not the ones that happen every day.
Each interview is checked against what advisors must and must never say, at every campus.
Advisors stay a year or two, and each one learns on prospective students making a $30,000 decision about their future.
New advisors learn from your best advisors' real interviews and get feedback on their own after every appointment.
Advisors work from a long list of things they can't say and a handful they must. A promise about jobs, pay or transfer credits can turn into a misrepresentation claim against the school. And under new earnings rules, programs whose graduates don't out-earn high school graduates risk losing federal student loans, so students need accurate cost and career information before they enroll.
Phone and video tools transcribe calls. Siro records every interview and tour, in person, by phone or online, holds every channel to one compliance rubric, coaches every advisor, and shows leaders why enrolled students do or don't start.
Hear every in-person interview and campus tour, not just a few a term.
Capture phone calls and virtual interviews too, against the same rubric.
Advisors ask with one simple line, and anyone in the room can say no.
Maple Valley Career College
Dana, admissions advisor, Riverside campus
Mon 10:05 AM
Inquiry call
8:22
Wed 2:00 PM
Campus interview and tour
47:10
Fri 11:30 AM
Financial aid appointment
31:48
Follow-up emails are drafted from what each student asked.
Notes and next steps land in your CRM.
When a student changes advisors, the next one picks up where the last left off.
Interview summary
Maple Valley Career College
Drafted follow-up
Hi Jordan, great to meet you and your mom today. Here's the cost breakdown and program length we went over…
Score every interview against your own rubric, including what advisors must and must never say.
Flag promises about jobs, pay or transfer credits, and check that every student hears accurate cost and career information.
Compare campuses against your best one, and rely less on secret shoppers.
Scorecard
Maple Valley Career College
21/25
Stated the recording disclosure and welcomed the support person
5/5
Learned the student's goals and readiness
4/5
Gave accurate cost, time-to-complete and career information
5/5
Brought in the decision-maker early
5/5
Set the financial aid appointment and start date
2/5
New advisors ramp on top performers' real interviews.
Advisors review their own interviews and coach themselves between appointments.
Leaders see what to teach at the next team training, from every interview.
28:40
Siro · Realtime
Book the financial aid appointment
Recording
Compliance, admissions and executive leaders get answers from every conversation in seconds, instead of waiting for the next observation.
What do you want to look at today?
Pick a question to see Siro answer.
Our guide to rolling out conversation recording covers consent, what advisors say when a parent or partner is in the room, and how to bring a hesitant team along.
Siro is built to support schools' privacy obligations. It's SOC 2 Type II, offers a data processing agreement, redacts card and Social Security numbers from recordings, never uses your conversations to train AI models, and lets you set how long recordings are kept.
Transcription shows what was said. Siro tells you whether it was right. It records every interview, in person, by phone or online, including the campus interviews and tours Zoom never sees, checks each one against your compliance rubric, coaches every advisor, and fills in your CRM.
CRM scoring only hears the calls that run through it. Siro also covers the in-person interviews and campus tours your CRM never hears, works alongside the CRM you already use, and scores every conversation against your school's own rubric, including what advisors must and must never say.
It depends on the state, so many schools ask everyone in the room and hold every campus to the strictest standard. Our state-by-state guide covers the details. This isn't legal advice; confirm your policy with counsel.
It reduces how much you rely on them. Secret shoppers check one staged visit; Siro covers every real interview. Some schools keep a few shops for competitor comparisons.
Yes. Scorecards can check every interview for the statements advisors must make and the ones they must never make, like promises about jobs, pay or transfer credits.
Yes. Siro covers phone and online admissions alongside in-person interviews, so one rubric applies to every channel.
Advisors see their own interviews first and coach themselves between appointments. Schools that roll it out well frame Siro as each advisor's AI assistant and coach, not a tool for discipline.
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