AI for the in-person conversations that run your dealership

Siro helps every department sell more, from the sales floor to the F&I office to the service drive.

Recording41:05

22:30 · Realtime

Present the service contract next

F&I scorecard

14/20
  • Ran the customer interview first
  • Presented every product
  • Quoted the total price

Deal notes

  • Declined GAP, open to tire and wheel
  • Wants payment under $650
Linked to deal #48211
  • Sales consultants, finance managers and service advisors

    Earn more on every deal

  • Department managers

    Every conversation scored, not spot-checked

  • Dealer principals and GMs

    See why a store or department is missing its numbers

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Ted Moore Auto Group logo

Stop learning what happened on a deal secondhand.

Sit-ins, the desk's recap and DMS reports tell you what sold. Without recording the conversations, a slipping PVR or RO value is guesswork.

  • A few conversations shadowed per month

    Leaders see the numbers by store, but hear almost none of the conversations behind them.

    Every deal, every department

    Siro scores every conversation on the floor, in F&I and at the service drive, so managers coach from all of them, not the few they sat in on.

  • Your best performers' talk tracks, in their heads

    What works at one desk, office or service lane never reaches the rest of the group.

    Your best talk tracks, at every store

    Siro finds what your top performers actually say and turns their real deals into practice for everyone else.

  • Records that show what sold, not what was said

    What was offered, declined or skipped, and how customers react, stays invisible.

    Cust
    Rep
    Cust
    Rep
    Cust
    OfferedDeclinedSkipped

    What was said, beside what sold

    Recordings link to the deal in your DMS, so you see what was offered, declined or skipped on every deal.

Built for the real conversation, not a simulation

Training tools let people practice the F&I menu. Siro is with them for the real thing: it captures in-person conversations from a phone on the lot, on the test drive, in the F&I office and at the service drive, and scores every one against your process.

Record

See the whole deal, not just the numbers

  • Know what actually happened on the lot, in the F&I office and at the service drive, without sitting in.

  • Integrate your DMS to see what was said beside what actually sold.

  • Get an honest picture of every store, not the version people show you when you visit.

Learn more about Record
A salesperson shakes hands with a smiling couple on a dealership showroom floor

Deal #48211, the Nguyen family

Chris, Maple Valley Toyota

  1. Sat 10:40 AM

    Meet and greet, test drive

    38:12

  2. Sat 12:05 PM

    Desk and turnover

    21:47

  3. Sat 12:45 PM

    F&I menu presentation

    41:05

Run

More time selling, less time on paperwork

  • Sales consultants, finance managers and service advisors spend their time with customers, not writing up notes.

  • Every follow-up starts from what the customer actually said, so a "not today" still has a path to yes.

  • Deal notes land in the systems your store already runs, so nobody types the same deal twice.

Learn more about Run
A salesperson with a tablet leans into the driver's window as a couple sits in a new car

Deal summary

Deal #48211, the Nguyen family

  • Wanted a payment under $650
  • Declined GAP; open to tire and wheel
  • Service contract not presented

Drafted follow-up

Hi Linh, congratulations on the new RAV4. Here's the tire and wheel coverage we talked about…

Linked to deal #48211
Evaluate

Know exactly where each store is leaving money on the table

  • Pinpoint whether a store's gap is the people, the process or the traffic.

  • See which steps your best people never skip.

  • Hold every store to the standard your best people already meet, measured against your own benchmarks.

Learn more about Evaluate
A customer smiles across the desk from a finance manager

Scorecard

Deal #48211, the Nguyen family

14/20

  • Ran the customer interview before the menu

    4/5

  • Presented every product

    2/5

  • Quoted the total price, not just the payment

    4/5

  • Asked for the decision on each product

    4/5

Improve

Have every store selling like your best one

  • Set what your top performers do as the standard at every store.

  • People get better mid-deal and between customers, not just at the monthly training.

  • New hires get up to speed on your best people's real conversations, not a generic script.

Learn more about Improve
A customer and a sales consultant shake hands across a desk

22:30

Siro · Realtime

Present the service contract next

Recording

Ask questions about every conversation at every store.

Dealer principals, GMs and department leaders get answers in seconds, from the office or on the road between stores.

Ask Siro

What do you want to look at today?

Pick a question to see Siro answer.

Viva Fiesta lifted PVR by 17.5%, and nearly doubled PPD.

A red coupe in a dealership showroom
“If she had to listen in and sit in on every deal, it would take her weeks and months. It doesn't make sense. Siro probably lets me do 60% more training work.”

Abby Wheeler, F&I Director

Viva Fiesta Auto Group

Viva Fiesta

Viva Fiesta Auto Group gave its F&I director a view into every deal across its stores, so coaching could follow what finance managers actually said instead of what they remembered.

PVR across the group
+17.5%
PPD; one Subaru store went from 1.15 to nearly 2.0
+22%
more training work without sitting in on deals
60%
Read the Viva Fiesta story
  • Tap for sound
    “So I became number one in total recordings listening to. I was number two for the entire company in total listening minutes. And now the numbers just speak for themselves. In April 2025, I did a hair under $150,000 in sales.”
    Nick Upper, Sales Rep, Quality Craftsmen
  • “Just hit the record button, put it up in front of you, and you're driving 30 minutes to an appointment. … Like, hey, I'm ready to go in. I'm prepared.”
    Dylan Mullins, Sales Rep, FOR Energy
  • Tap for sound
    “What I love about it is I really don't have to manage this. They're doing it themselves and it's… It's actually kind of magical.”
    Jim Jewell, Sales Manager, Kanga Roof
  • “Even the guys over at Kia, they just got on it … and they're texting me, ‘Hey, listen to this one. Nice job, you killed it.’”
    F&I Manager, Viva Fiesta Auto Group
  • Tap for sound
    “It helps you to be intentional. Once you put a recording on, you are aware, like it keeps you in the present.”
    Sales team, Encore Healthcare Services
  • “Literally all the people who are using it are getting results. They’re getting more sales. They’re getting higher tickets.”
    Geoffrey Dananberg, Northeast Division Sales Leader, Renuity
  • “This one is really designed to put the power back so that they can grow. It helped me a lot with pacing.”
    Sales Rep, Great Day Improvements
    “Before Siro, my checks were anywhere from around 500 to $1,000… this month alone over $13,000.”
    Mataya, Water Consultant, Hall's Culligan
  • “I think it's like almost a 99% usage, right? Everybody is on there.”
    Matt Nyberg, Director of Sales, Jacuzzi

What top F&I managers do differently, from 5,000+ deals.

The PVR Playbook breaks down where F&I profit is won and lost on real dealership conversations, and what the best finance managers do at each step.

Related Articles

FAQ

Yes, when it's done correctly. In two-party consent states, the customer needs to know before recording starts. Most stores use a short verbal disclosure plus signage in the F&I office and service drive. Our state-by-state guide covers the details. Confirm your policy with your legal and compliance team.

Recording rates show by store, department and person, so unrecorded conversations are visible. Many groups set an expectation that every deal is recorded and review the rate weekly.

Siro links recordings to deals by deal number and brings deal data into each summary, so scores line up with what actually sold. See all integrations.

No. Our team sets Siro up from your sales process, your F&I menu and your compliance checklist, so every department is scored on how your stores already sell.

Yes. The same recording, scoring and coaching work on the sales floor and at the service drive, with scorecards built for each department. Many groups start in one department and expand.

Siro isn't a replacement for your compliance program, but it helps it work. You can teach Siro your checklist and see which deals miss a required disclosure, across every store, instead of auditing a sample.

Look for one that covers every department that touches the deal: it should score sales, F&I and service conversations against your own process and turn real conversations into coaching. Siro does that for dealer groups from single points to multi-state groups.

It replaces the sampling. Instead of sitting in on a few deals, F&I directors review any deal in minutes and go straight to the moment that matters, so coaching covers every finance manager, not just the ones nearby.

Training tools help people practice. Siro works on the real conversations: it captures in-person conversations on the lot, in the F&I office and at the service drive from a phone, scores every one against your process, and builds practice from your own best deals. Ask Siro answers questions across every store at once, and it works for sales and service as well as F&I.

See what happens across your store.