How Acculevel Boosted Close Rates with Siro’s AI-Powered Coaching Platform

Acculevel is a foundation repair company headquartered in Indiana, serving eight states with a growing team of 70+ project advisors. The company specializes in inspecting and solving structural issues for homeowners and businesses making high-stakes decisions about their most valuable asset, their property.

The Challenge

Before Siro, Acculevel’s sales team lacked visibility into what was happening during in-person sales appointments. Feedback came weeks too late, often only after jobs were started and the mismatched expectations or missed requirements became clear. Covering a high volume of ridealongs and accurately assessing typical rep interaction was also a challenge for the organization.

“It actually probably makes people a little bit more comfortable. I think we've all been in a situation where we've had our boss tag along with us for the day. I now get to listen to guys completely genuine, completely natural.”

The leadership team needed a solution that went beyond just tech to a true partnership. Fast response times, easy adoption, and a supportive approach that didn’t feel like “big brother” were must-haves.

Leveling up at Acculevel

After discovering Siro, Acculevel found the partner they needed. Acculevel's team found the app was intuitive and delivered insights from appointments that improved how their team interacted with customers.

With Siro, managers could coach using genuine sales conversations and initial concerns from sales reps faded quickly as they began to see that Siro really did improve their performance. Especially key was Ask Siro AI, which made it easy to understand exactly where they should focus. Acculevel is also leaning heavily to Siro’s Rehash feature to get intelligent recommendations to reengage customers that don't close on the first visit.

“I go right to the AI and just ask it: ‘Where did I struggle?’ It takes into account every piece of the appointment to be able to spit out something that continues to amaze me each time I use it.”