Siro Blog

Siro Now Understands Your Business, Even More.

Organizational Context is here.
Sarosh Mawani
Senior Product Manager
Categories
Best Practices
Features + Integrations
Sales Enablement
Sarosh Mawani
Senior Product Manager
More articles
December 10, 2025
Siro Now Understands Your Business, Even More.

Watch the walk through

‍And learn how field sales just got more fun.

Now your sales reps can compete for the top spot on the Siro leaderboard and learn from the best with curated playlists.

With Leaderboards, you can now:

  • See who’s leading this week — quickly view top reps based on recordings and wins.
  • Layer your own team incentives or challenges to keep things fun and engaging.
  • Highlight top performers so others can listen, learn, and improve.
  • Customize metrics — rank by wins or recording depending on what behaviors you want to drive.
How It Works:
  • A toggle at the top of the leaderboard allows you to switch between viewing rankings by # of Wins or Recordings.
  • Team Filter: Filters the leaderboard to a specific team
  • Conversation Type Filter: Filters the leaderboard to a specific conversation type

With Playlists, you can now:

  • Listen on the go - Reps and coaches can now listen to a playlist of recordings while they’re driving.
  • Curate and share playlists for onboarding and best practices.
  • Coach faster with the new global audio player enabling you to listen while reviewing other content.
  • Use AI Bookmark Playlists to compare how reps handle key sales moments.
How it Works:
  • Only coaches can make a public playlist.
  • Reps can make private playlists, and view all public ones.
  • Bookmark Playlist: Smart playlist built by AI using bookmarks (key sales moments) found in your team’s conversations.

What it is

Organizational Context is a foundational upgrade to Siro’s AI.

It gives Siro a shared understanding of your business. Every insight, summary, scorecard, and recommendation is grounded in how you actually operate.

Instead of one-size-fits-all AI, Siro now adapts to:

  • Your industry and market
  • Your sales philosophy
  • Your internal terminology
  • Your unique business rules

This context is applied across everything in Siro including:

  • AI Summaries
  • Scorecards
  • Ask Siro across all your recordings
  • Entity Extraction
  • Follow-ups

The result? Smarter insights, more relevant coaching, and recommendations that actually match how your team sells.

Why it matters

Until now, most AI in sales tools has operated with generic assumptions:

  • Generic industries
  • Generic deal cycles
  • Generic sales motions
  • Generic definitions of “good”

But your business isn’t generic—and your AI shouldn’t be either.

With Organizational Context:

  • Coaching aligns with how you truly measure performance
  • Insights reflect your real sales environment
  • Language matches how your teams actually talk
  • Recommendations follow your strategy—not a template

This is what turns Siro from a powerful AI tool into a deeply personalized intelligence layer for your organization. It’s not a new surface-level feature. It’s a quiet, foundational upgrade that makes everything smarter.

How teams use it

National Home Builder
Siro understands:

  • That reps are consultants, not aggressive closers
  • That pricing is tied to production pace
  • That “sales rep” means something very specific internally

Regional Home Services Company
Siro adapts to:

  • Custom product terminology
  • Role-specific language across sales and operations
  • Deal outcomes that depend on in-person measurements, not demos

Multi-Location Retail Operation
Siro understands:

  • Market-by-market variation
  • Role-based terminology
  • Different closing expectations by region

How it works

Your Siro Customer Success team configures Organizational Context in partnership with you, so it stays accurate, aligned, safe, and easy to maintain. Once set, that context is automatically applied across Siro.

You don’t need to re-train models. You don’t need new workflows. You just get better outputs—everywhere.

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Best,
Jake Cronin & Joseph Jordan
Co-CEOs, Siro.ai
Unlock Missing Revenue Today
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