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Introducing Halftime: Real-Time Coaching During Your Appointment

Sarosh Mawani
Senior Product Manager
Categories
Siro News
Sales Enablement
Features + Integrations
Sarosh Mawani
Senior Product Manager
More articles
February 19, 2026
Introducing Halftime: Real-Time Coaching During Your Appointment

Siro has always helped reps improve after the conversation. But what if you could get coaching mid-conversation, when it matters most?

That's what we’ve built with Halftime.

Every sales appointment has natural breaks. Inspecting the attic, grabbing your bag from the truck, creating a quote. These are moments where you could reset and plan how to close. But until now, reps were on their own.

Halftime changes that. Reps now can access coaching in real-time, mid-appointment. 

Halftime is fully configurable. Out of the box, it includes things like a summary of customer needs and pain points, closing tips tailored to this specific conversation, and upsell ideas. 

All based on what the customer has actually said.

How It Works

While you're recording, Siro listens and prepares. When you hit a natural break, open the app and you'll see Halftime’s tailored content:

  • Customer Needs: A summary of key pains, priorities, constraints, and details the customer has shared so far. No more forgetting what a customer said 20 minutes ago.
  • Guidance: Missed discovery steps, process gaps, and objections you should get ahead of before the close. 
  • Closing Plan: A simple game plan including what to emphasize, how to tailor your pitch, and any upsell opportunities you may have missed.

Most importantly, it helps you win this specific job

You can also ask Siro questions like, "How should I handle the pricing objection?" or "What did they say about the timeline?" and get answers grounded in the live conversation.

Why It Matters

We kept hearing the same thing from reps: they wanted a "Halftime" moment, a pause in the middle of the appointment to regroup and plan how to close. One customer described it as wanting "a game plan, to go back in based off of the conversation we've already had." 

That's exactly what this is. Not someone whispering in your ear. Not constant notifications. Intentional, structured help during the breaks you're already taking.

Reach out to your Customer Success representative to get it turned on for your team.

Curious how this could help your sales team? Let's talk

In case you missed it: Last week we launched Voice Mode, Chat with Siro, Roleplay, and Debrief, new ways to get feedback, practice, and improve after every conversation.

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